Point-Talk Adoption Customer Service Tool

Preview of the two page worksheet to help people who speak different languages better communicate about pet adoptions

A point-talk card (or pointy-talky card) is a resource used between people who do not share the same language. This two-page card can be used for walking a client through the basic adoption information universal to most pet adoption organizations, including what type of pet someone is looking for as well as the general size, age, and personality of their desired pet.

Pro Tip: Reinforce this idea by making sure some of your other core marketing and communications materials, as well as signage, are offered in alternate languages too!



If you need to customize the piece in the “What's Included” Section, feel free to open this as a Canva Template and make your edits!